Frequently Asked Questions


Does CU Members Mortgage offer retained servicing?

Yes, CU Members Mortgage retains the servicing on 98% of the loans we originate.  We have an experienced servicing team located at our corporate offices in Fort Worth, Texas who are available to assist your credit union and your members with any questions they might have on a closed loan. The servicing team can be reached at 800-937-6002 Monday-Friday central time.



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