The biggest compliment we can receive are kind words from your members. Here are a few of the many responses we receive from members once their loans have closed. 


Angela from Glenrock, WY

"JoAnne was very pleasant and eager to see what the best deal she get for us was. We had never done this refi thing before and she made it very easy with her examination of the task at hand. Sometimes hearing it out loud is better understood than just reading some instruction. JoAnne...she's the bomb!"

Paul from East Bank, WV

“Tori went above and beyond to get our loan approved and taken care of. She made our dream of owning our first home come true and cannot thank her enough!”

Michael from Pomona, CA

"Crysti is awesome. She was able to answer any questions I had in a timely fashion. She kept me up to date on the stages of my loan. Great experience and awesome customer service. It was a pleasant experience and I would recommend her team to anyone.”

Terry from Tallahassee, FL

“JR Smith is what all CU Members employees should strive to emulate! He is by far the most professional loan officer I have ever worked with ever! He anticipates needs and is extremely proactive as noted in several emails, keeping us on the timeline for closing. He always made time to research and explain areas I was not familiar with. I would recommend him to anyone needing a home loan. His customer service is the standard!”

David from Plano, TX

“We have worked with Mrs. LaGrone on three separate occasions in the past 12 years, from original home purchase through refinance and home improvement loans. She is a consummate professional. Competent and ever ready with answers, she is both patient and proactive in her approach to customer service. We have and will continue to recommend her, and the credit union, and would not consider working with anyone else for home financing.”

William from Oak Harbor, OH

“Mr. Gardon was very pleasant and gave the process a more personal feel. Greg also answered all of my questions early in the loan process that helped me decide on the loan that best suited my needs.”

Connect with Us

© Copyright 1997-2021 CU Members Mortgage, a division of Colonial Savings, F.A. NMLS 401285. All Rights Reserved. Mortgage rates and terms subject to change without notice. This is not an offer to extend consumer credit as defined by Section 1026.6 of Regulation Z.

Mortgage Bankers Association Member LogoEqual Housing Lender Privacy Policy   NMLS 401285