Blog posts tagged with "member experience"

Coaching Practices to Engage Your Frontline Staff
by CU Members
In May, we continued our video interview series of Mortgage Monthly on CUbroadcast with Executive Sales Consultant Carrie Fenwick discussing coaching practices to engage your frontline staff.
Disruptors in Credit Union Mortgage Lending
by CU Members
In our continuing monthly video interview series of Mortgage Monthly, broadcast live on CUbroadcast, we feature Executive Sales Consultant Desiree Hessel discussing disruptions affecting credit union mortgage lending.
 
New Encompass Technology
by CU Members
CU Members Mortgage is excited to announce the launch of Encompass® by ICE Mortgage Technology, a suite of comprehensive mortgage technology solutions designed to enhance program offerings, streamline processes and further advance the member experience.
Tackling Mortgage Processing – How to Win Big!
by CU Members
CU Members’ Executive Sales Consultant Yvette Harrod tackles mortgage processing and how to apply best practices to keep members winning big with a fantastic home buying experience.
Leverage Low and Middle-Income Borrower Homeownership Programs
by CU Members
With a new year on the horizon, is your credit union utilizing federally backed homeownership programs to their fullest extent?
 
5 Questions to Establish Your Story
by CU Members
Personal connection with members during their home loan experience is the direct route to a successful business relationship.



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