Blog posts tagged with "Loan Officer Best Practices"

Mortgage Communication Best Practices: One Survey Won't Cut It
by CU Members
Choose specific times in the loan cycle you want to ask members about - and make sure you do so succinctly and directly.
Member Satisfaction Drops with Nagging
by Alison Barksdale
Asking your member multiple times for the same thing can be considered nagging. No one handles that well. Studies show member satisfaction decreases as it persists. Better communication is the secret to surpassing the nagging.



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